The problem Sinqro solves
A modern restaurant sells through 4-10 digital channels: Glovo, Uber Eats, Just Eat, Deliveroo, the direct ordering site, QR menu, kiosks, table-side. Each channel ships its own dashboard, its own menu editor, its own commission scheme, and its own status flow. Without an operating layer the team manages every channel in its own tab, copies menu changes panel by panel, types orders into the POS by hand, and reconciles marketplace payouts in spreadsheets. The cost is operational drag, mistakes, missed orders, and lost margin. Sinqro replaces that mesh with a single operating layer that orchestrates every channel into the systems the restaurant already runs.
What Sinqro actually is
Sinqro is restaurant middleware plus the daily-operations apps that sit on top of it. Operationally it has two halves. Order Hub is the channel manager — it connects every channel, centralizes the order inbox, publishes menus, and hands accepted orders off to the restaurant POS. Data Sync is the data plane — it moves POS sales, marketplace payouts, modifiers, stock movements, and operational events into accounting, stock, BI, and analytics platforms. The daily-operations apps (Dashboard for back-office, Work App for floor and kitchen, Rider App for in-house delivery) run on top of the same data and connections.
What Sinqro is not
Sinqro is not a delivery marketplace — it does not list restaurants publicly, does not own customers, and does not dispatch couriers. Sinqro is not a POS — it does not replace the cash-register system the team uses on the floor. Sinqro is not an accounting platform — it pushes data into the accounting system the restaurant already uses. Sinqro is not a generic ESB or iPaaS — it understands restaurants natively: menus, modifiers, channel-specific pricing, kitchen routing, marketplace settlements, food-order vocabulary.
How the platform is structured
Two product lines (Solutions) make up the operating core: Order Hub (channels, menu, orders, POS handoff) and Data Sync (POS/marketplace data movement into accounting, stock, BI). Three operating apps (Tools) sit on top: Dashboard for multi-venue back-office control; Work App for in-restaurant operation on tablets and POS Android terminals; Rider App for in-house couriers. A connected catalog of 200+ integrations covers marketplaces, POS, ERP, accounting, stock, BI, payments, and delivery companies. Automations and Analytics are cross-cutting capabilities that operate on the same connected data.
Who Sinqro is for
Sinqro fits restaurant operators with at least one active digital channel and a POS in production — from single-venue independents that want to stop typing Glovo orders by hand, to chains, franchise groups, and dark-kitchen operators running many brands across many venues. Hotel groups with multiple F&B outlets, ghost-kitchen networks, and restaurant-tech partners integrating Sinqro into a wider offering are also supported. The smaller the operation, the faster Sinqro pays back through saved minutes per shift; the larger the operation, the faster it pays back through multi-venue consistency and back-office reconciliation.
Sinqro on top of OpenQloud
Sinqro is built on OpenQloud, a generic distribution and data platform for restaurants — effectively a GDS for the hospitality stack. OpenQloud provides the underlying connectivity backbone, identity, multi-tenant infrastructure, and shared data model; Sinqro is the restaurant-operations product surface that sits on top of it. The same OpenQloud foundation is what lets Sinqro publish into every channel, talk to every POS, and move data into every back-office system without rebuilding the plumbing for each customer.